Have you ever worked for an organisation in which “communication” was not a near-constant problem? Neither have I. Nor has anyone I have ever asked, either.

Yet. Whenever scrum teams are prompted to consider their key strengths, they predictably point towards the team’s ability to communicate. So why is it that within scrum teams shared understanding of complex work is the norm, but outside it, there’s a mix of spaghetti and static. What gives?

I’ve got a theory. Well, David Graeber has a theory in his The Utopia of Rules that I’m “borrowing” (read, bastardising). It goes like this:

human relations ultimately founded on violence create lopsided structures of the imagination, where the responsibility to do the interpretive labor required to allow the powerful to operate…

Jack Munn

Muddled thoughts put into words.

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